At SG Jewelz, we aim to provide a smooth and reliable shopping experience. Every order is carefully prepared and packaged before dispatch.
Australian Shipping
We offer FREE standard shipping on all Australian orders over $80 AUD.
For orders below $80, shipping charges will be calculated at checkout.
Express shipping is also available, with applicable rates displayed at checkout.
Processing & Dispatch
Orders are generally processed and dispatched within 1–2 business days, excluding weekends and public holidays.
During promotional periods, sales and peak seasons, processing times may be slightly longer.
Estimated Delivery Times
Within Australia:
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Standard Shipping: 3–6 business days
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Express Shipping: 1–3 business days
Delivery estimates begin after dispatch and may vary depending on your location and the shipping carrier.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
You can use your tracking number to monitor your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your delivery address, please contact us immediately.
Once an order has been dispatched, we may be unable to modify the shipping details.
Delayed or Missing Parcels
While we aim to ensure timely delivery, delays may occasionally occur due to courier operations, weather conditions or other unforeseen circumstances.
If you experience any issues with your delivery, please contact us so we can assist.
Contact Us
For shipping enquiries, please contact our customer service team through our official contact channels.